Internet connection

A free of charge Internet connection available for all TOAS tenants. In most of TOAS locations, the connection is an Ethernet connection. Tenants must have their own network cable. The speed of the Ethernet connection is 100/100 Mbit/s*. In some locations the connection is VDSL2 which requires a modem. The modem can be found in the apartment/room. The locations with VDSL2 connection are 200 (blocks B–E), 205, 260, 460, 495, 496, 510, 520, 610, 730.

TOAS does not provide a router for the Ethernet locations. Should the tenants wish to have their own WIFI, they need to buy the service router themselves.

Registration to the Internet

Using the Internet is free of charge but requires a registration to the service provider Telia. When moving out, the tenant must terminate the internet connection by calling to the same number. More information on the registration here.

Problems with the internet?

General problems with the connection and fault reports: Telia customer service 0200 11611 (local network charge/mobile call charge)

Information and guidance is also provided by Helppi helpdesk 0600 101 00 (local network charge/mobile call charge).

* 100/100 Mbit/s except for locations Vanha Domus B-E, Rauhaniemi, Ankkari, Kanjoni, Veikkolat, Lukonlysti, Lukonkruuti, Leenanlinna and Kaisanpirtit.